Fault triage
Finds out what is affected, when it started, and whether the customer needs urgent help.
No power, tripping circuits, EV chargers, inspections, rewires, and small jobs are logged clearly while you are on site.
Barry asks the questions you would ask before deciding whether a call is worth your time.
Finds out what is affected, when it started, and whether the customer needs urgent help.
Collects service type, address, photos, property notes, and preferred times.
Higher packages can manage availability, reminders, rescheduling, and cancellations.
Short answers on how Dog and Bone handles calls for electricians.
Yes. Barry captures the property type, how many circuits or bedrooms, the address, and when the certificate's needed, so you can quote or book without ringing back.
You tell Barry what counts as urgent, like no power, a burning smell, or exposed wiring, and it flags those calls as priority and alerts you first rather than treating every call the same.
No. Forward the calls you miss to Barry and keep the number your customers already have.
Book a short demo and we will walk through the call flow for your trade, area, and job types.
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