In the van
Barry answers before they ring someone else.
Built for trades who cannot answer every call
Your phone answered. Your leads organised. Your jobs booked. 24/7.
Dog and Bone answers calls, captures job details, filters time-wasters, and keeps every enquiry organised while you’re on the tools.
Built for the calls you miss on a real trade day.
Driving, noise, tools, customers, after-hours. Those are the moments Barry covers.
On the tools
The job details are taken while you keep working.
After hours
Good enquiries still get captured.
Never miss another job.
The job usually goes to whoever answers first. Barry picks up, asks the right questions, and saves the lead properly.
- Answered while you work
- Useful details captured
- Next action made clear
1
Missed callThey need help now.
2
Barry answersThe job gets qualified.
3
Lead savedYou know what to do.
See what happens after the phone rings
A receptionist in your pocket.
Incoming call
Mrs Smith
London, SW11
Possible job
No heating or hot water
Normally this is the moment the job gets missed. Dog and Bone answers instead.
HomeMark's Heating
MH
Customer answered at 7:42pm.
Calls today7
New leads6
Jobs booked5
Live call
Mrs SmithNo heating, flat in SW11
Urgent
Barry answered as Mark's Heating
Caller is explaining the problem
Home
Calls
Leads
AI
CallsMark's Heating
Call details
Mrs SmithBoiler breakdown captured by Barry
Lead
NameMrs Smith
AreaSW11
JobNo heating
UrgencyTonight
Call recording savedReplay the conversation in the app
Notes for owner
Tenant has no heating or hot water
Can send photos by WhatsApp
Access after 6pm
Home
Calls
Leads
AI
LeadsMark's Heating
MH
Sorted for you
Hot
Boiler breakdownMrs Smith / SW11 / call back today
Annual serviceJames Miller / Wandsworth
Booked
Supplier sales pitchUnknown caller
Filtered
Barry's decision
UrgentTypeEmergency
AreaIn range
QualityHot 92/100
StatusNeeds call
Home
Calls
Leads
AI
Next actionMark's Heating
Owner handover
Hot lead
Now
Call Mrs Smith backNo heating · SW11 · access after 6pm
Everything you need
ReadyCustomerMrs Smith
PhoneSaved
RecordingAvailable
Do nextCall today
Home
Calls
Leads
AI
A call becomes a clean lead, recording, booking note, and next action.
Hear how Barry would answer your phone.
A short live demo is the quickest way to feel the difference between a missed call and a properly handled enquiry.
Fancy A Chat
Speak to Barrythe British Bulldog.
Hear the sort of natural, plain-English call your customers would get when you cannot pick up.
Book a demo now.
Walk through Dog and Bone with us, see the app, and work out which package fits your trade business.
Plans and pricing.
Pick the level of cover that matches how many calls you miss, how busy the team is, and how much admin you want Barry to take off your plate.
Starter
Best for sole traders£79/mo
100 minutes included
Approx. 20-35 calls/mo
For one-person businesses that want the phone answered when they are on the tools.
- Answers calls while you work
- Saves leads clearly
- App and email summary
- AI receptionist answers calls
- Lead capture and call summaries
- 1 user seat i
- 3 voice styles to choose from
- 30-day recording retention i
- 1 person receives lead alerts
- Email and app notifications
- 5 FAQs for Barry to answer
- Basic service-area rules i
- Simple out-of-area handling i
Hound
Best for busy local teams£179/mo
300 minutes included
Approx. 60-100 calls/mo
For small teams that need urgent calls, WhatsApp alerts, and follow-ups handled properly.
- Everything in Starter
- WhatsApp and SMS alerts
- Cancellation and rescheduling flow
- 3 voice styles to choose from
- 3 user seats and recipients i
- Priority lead alerts i
- Basic escalation rules i
- WhatsApp lead alerts i
- Urgent lead escalation scripts i
- SMS notifications
- Priority labels for leaks, no power, storm damage, and breakdowns
- Recipient-specific lead summaries i
Top Dog
Best for growing firms£379/mo
800 minutes included · £99 setup
Approx. 160-265 calls/mo
For firms that want bookings, repeat callers, team routing, and custom voice setup in place.
- Everything in Hound
- Booking rules and reminders
- Team routing notes
- Voice cloning + custom voice i
- Booking links and reminders
- Repeat-caller recognition
- Advanced escalation rules i
- 5 user seats i
- Calendar availability rules i
- Customer confirmation messages i
- Booking approval settings i
- Longer recording retention i
Tailored
Best for multi-site or customCustomquote
Custom minutes, agents, and workflows
Built around your call volume
For larger teams, multiple locations, franchises, or custom integrations around the way you already work.
- Custom agents and call flows
- Multi-location support
- Integrations and reporting
- Fully designed around your business and team
- As many agents or call flows as the build needs
- Custom monthly minute commitment
- Custom voice options scoped with your build i
- Unlimited users and recipients i
- Multi-location, nationwide, or franchise support
- Named support manager i
- Advanced routing by team, trade, area, and urgency i
- Custom integrations and reporting options i
Call ranges are estimates from included minutes, using our current sample call data and a practical 3-5 minute planning range. Short spam/out-of-area calls use less, detailed booking calls use more. Tailored plans are quoted after scoping so we can price the outcome, integrations, call volume, and support properly.
Made for tradespeople, not software people.
Simple to set up. Useful between jobs. Built around the calls your trade actually gets.
Real trade workflow
Someone reliable has picked up the phone.
No tech waffle. Tell us how your calls, jobs, areas, and team work, and we shape Barry around that.
Plumbing, roofing, decorating, landscaping, or anything else: Barry asks the questions your customers actually need answering.
Check missed calls, saved leads, recordings, booking notes, and next actions when you get five minutes spare.
The sort of relief trade owners should feel.
Quick, practical examples of what the owner sees when calls are handled properly.
Jamie S.
Plumbing & heating, Bromley
"I know who called, what they need, and whether it’s urgent before I ring back."
Less chasing
Rakesh P.
Roofing team, Croydon
"The useful bit is seeing urgent work first, without listening through every voicemail."
Urgent work first
Lee M.
Painters & decorators, South London
"It keeps quote requests, rearrangements, and time-wasters separate. That saves my evenings."
Cleaner leadsChoose your trade.
Dog and Bone starts with the questions your customers actually ask, then shapes Barry around your services, area, urgency rules, and team.
PlumbersLeaks, boilers, bathrooms, emergency callouts.
ElectriciansNo power, rewires, certificates, urgent faults.
RoofersStorm damage, leaks, repairs, quote visits.
LandscapersGarden jobs, maintenance, fencing, visits.
BuildersExtensions, brickwork, repairs, site visits.
HVACHeating, cooling, servicing, breakdowns.
CarpentersFitted work, repairs, measurements, quotes.
Painters & DecoratorsRooms, exteriors, dates, access, estimates.
MechanicsRepairs, servicing, diagnostics, MOT prep.
MoreTell Barry what you do and how you work.
Built like a receptionist, growing into a digital employee.
The core job is simple: answer the phone and organise the lead. The roadmap is about taking more of the daily admin off your hands.
Calls answered and leads organised.
- Natural phone answering
- Job details, urgency, and address captured
- App, email, and lead summaries
WhatsApp follow-up and chatbot.
- WhatsApp lead alerts
- Customer confirmation messages
- Simple WhatsApp replies without another call
More daily office admin handled.
- Internal owner chat with Barry
- Materials, invoices, and job notes lookup
- Custom reporting and deeper integrations
Questions trades ask before they start.
Short answers on setup, pricing, call handling, and how Dog and Bone fits around your existing phone line.
Dog and Bone is an AI phone receptionist for trade businesses. It answers calls in a natural voice, asks the right job questions, captures caller details, and sends you a clear summary so good enquiries are not lost while you are working.
Plans start from £79 per month for Starter, which includes 100 minutes. Higher plans add more minutes, seats, alerts, booking support, and custom setup options.
When a customer calls and you cannot answer, Dog and Bone picks up for your business. Barry speaks with the caller, gets the job details, urgency, address, and contact information, then sends you the important points in a tidy lead summary.
Dog and Bone is AI-powered, not a human call handler. It is built to hold natural conversations, respond to what callers say, and follow the way your business works without pretending to be a member of staff.
The setup flow takes around five minutes. Add your business website or Google Business Profile, answer a few questions, choose the basics, then use the dashboard to adjust Barry's voice, wording, and call handling before connecting your phone line.
Dog and Bone can answer outside your normal hours, collect the caller's details, and explain when you are next available. You can set your opening hours, and Barry can still capture urgent enquiries while the business is closed.
No. Dog and Bone can work with your existing business number by forwarding missed or unanswered calls to Barry. Think of it as a smarter backup for voicemail, built to capture useful job details instead of just taking a message.
Stop losing jobs while you’re on the tools.
Book a demo or start the setup flow and see how Dog and Bone would answer, qualify, and organise calls for your trade business.
Always Answered.