Emergency triage
Barry asks what has happened, how urgent it is, and whether the property is safe.
Leaks, no hot water, blocked toilets, boiler issues, and quote requests get captured with the details you actually need.
Enough structure to stop vague phone messages turning into back-and-forth admin.
Barry asks what has happened, how urgent it is, and whether the property is safe.
Caller name, phone, address, job type, issue notes, availability, and photos can be requested.
For higher packages, Barry can offer available visit slots and send confirmations.
Short answers on how Dog and Bone handles calls for plumbers.
Yes. You decide what urgent means for your business, like a burst pipe, no heating, or a leak coming through a ceiling, and Barry marks those calls as priority and alerts you first. Everything else waits in a tidy list until you're off the tools.
Barry can ask the caller to send a photo by WhatsApp, so you can size up a leak or a boiler job before you ring back or price it.
No. Keep your existing number and forward the calls you can't answer to Barry. It works as a smarter backup, catching the jobs that used to go to voicemail.
Book a short demo and we will walk through the call flow for your trade, area, and job types.
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